How can we help?

For questions about using Garivo, Premium purchases or a technical issue, contact Webavio at support@webavio.tech.

When reporting an issue

Please include your device model, operating-system version, Garivo app version and a short description of what happened. Screenshots can also help us understand the problem. Do not send payment card details, passwords or other sensitive personal information.

Purchases and restore

Purchases are handled by the App Store or Google Play. If Premium is not recognised after a reinstall or device change, open Garivo's Premium screen and use Restore Purchases while signed in to the same store account that made the purchase.

Your local data

Garivo stores your vehicle records on your device. You can create a JSON backup from Settings > Data & Privacy > Export your data. Removing the app or deleting all local data can permanently remove records that you have not exported.

Privacy

Read the Garivo Privacy Policy for details about local storage, receipt scanning, notifications, purchases and support messages.

Contact

Webavio
support@webavio.tech